Windows Advisor Tool
Microsoft, the global computing giant has begun private beta testing of a new tool known only as “Windows Advisor”.
The tool is aimed at helping consumers figure out if their computer has got what it takes to run certain applications as well as diagnosing any problems your computer may have, then providing solutions.
Microsoft officials are firm believers in Windows and claim that their operating systems are not to blame for every problem that arises for users. They say that faulty drivers and poorly written apps are generally the cause of all problems. Microsoft has constructed Windows Advisor so that users can get to the core of the any problems, and then fix them.
Someone who had access to the new program had this to say: “While in the past support was limited to a help desk, today the lines are becoming blurred between the various technologies. When a user has a sluggish Internet connection, is it due to a connectivity issue, spyware, a virus, an outdated or poorly maintained computer, the router, a failing hard drive, or simply the customer’s impatience?”
The source believes that to be effective in today’s environment, “computer care and support services must be more comprehensive and accurate.”
The source goes on to describe how the program works: “Windows Advisor is an easy-to-use self-help tool that notifies users about problems on their PCs and helps fix them. Windows Advisor scans users’ PCs continuously, notifies them about important issues, and, when possible, suggests easy fix solutions.”
The program includes a 1-click check-up function “that enables them to check their PCs whenever they like.” Other features include; tips and tutorials that teach users how to perform certain actions on their PCs; and a toolbox that concentrates the important tools that are found in the operating system into one easy-to-find location.
Windows Advisor supports Windows XP Service Pack 2 (SP2) and Windows Vista. The beta is only available in English.
Microsoft were guarded as ever, when pressed for further details about the beta, “Microsoft is continually developing tools to help customers get the most out of their PC experience, and will keep you posted as we have more to share.”
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